Active listening: a perpetually underrated superpower. We may take for granted that we listen and are listened to over the course of a conversation, but you’d be surprised how little we actually retain. Research suggests that it's only 25 - 50% of the things that we hear.
Active listening ensures that you are fully focused on the speaker and therefore properly taking in what they are saying, rather than half-listening to the buzzing in your own head. Not only will it improve your productivity, it will also improve your relationships – you can’t go wrong.